CX

The 10 Rules of Memorable Customer Experiences

hospitality tourism customer experience

I’ve never been one for rigid commandments, but these 10 essential rules are a must if you want to create a memorable experience for your customers. Hotels, restaurants, and other hospitality & tourism attractions can no longer afford to ignore these essential customer experience truths! Here’s why – think about this: How many restaurants can […] Read more…

Posted in Blog | Comments Off on The 10 Rules of Memorable Customer Experiences

Delighting Diners Throughout The Entire Restaurant Experience

restaurant customer experience cx

Where I live, you can get to NYC or Philadelphia in 35-90 minutes (depending on traffic). But when I am in the mood for an incredible dining experience, one of my favorite places is a little inn in the idyllic farmland of Bucks County, Pennsylvania. I first discovered the Restaurant at Barley Sheaf Farm five years […] Read more…

Posted in Blog | Comments Off on Delighting Diners Throughout The Entire Restaurant Experience